Distance Selling Regulations

Contract


The contract with these binding Terms and Conditions between us and you for the supply of products by Kramer Equestrian Ltd. comes into existence when your order has been shipped by us (not with the automated order confirmation). Please ensure you read all of these Terms and Conditions thoroughly, and always verify that your order details are accurate before submitting your order to us. English law applies to all orders placed, and the courts of England and Wales will have exclusive jurisdiction in the case of a dispute. We reserve the right to accept or reject orders, or to close an account.

Distance Selling Regulations

If your order has been placed via the phone or internet, under the Distance Selling Regulations, you have a statutory right to cancel your order and receive a full refund for any home delivery item. This does not include CDs, DVDs or software that has been opened. To ensure you are refunded the total cost for the products including the original postage, you must contact us within 14 working days, not including weekends or public holidays, after the day your order was received.

You can contact us at info@kramer.co.uk or Kramer Equestrian Ltd., Woodview Road, Paignton, Devon, TQ4 7SR.